Description: This course equips participants with the methodologies and tools needed to investigate workplace accidents and incidents effectively. Emphasis is placed on identifying root causes, accurate reporting, and implementing corrective actions to prevent recurrence.

Course Outline:

• Introduction to Incident Investigation
  • Importance and objectives
  • Legal requirements
• Investigation Techniques
  • Collecting evidence
  • Interviewing witnesses
• Root Cause Analysis
  • Identifying underlying factors
  • Analytical methods
• Reporting Procedures
  • Documentation standards
  • Confidentiality considerations
• Implementing Corrective Actions
  • Developing action plans
  • Monitoring and follow-up
• Case Studies
  • Analysis of real incidents
  • Lessons learned

NQF Level: Level 4

SAQA ID: 120335